> ## Documentation Index
> Fetch the complete documentation index at: https://helper.elitetruck.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What should I do if I received the wrong item?

> Steps to resolve receiving the wrong item in your Elite Truck order, including how to document and report the issue.

If you received the wrong item in your Elite Truck order, follow these steps to resolve the issue:

<Steps>
  <Step title="Check Your Order">
    Verify your order confirmation to confirm the mistake.
  </Step>

  <Step title="Take Photos">
    Capture clear images of the incorrect item and label.
  </Step>

  <Step title="Document Any Packaging">
    Capture clear images of the item and packaging.
  </Step>

  <Step title="Fill Out the Form">
    Complete the form at [https://elitetruck.com/pages/returns](https://elitetruck.com/pages/returns). An Elite Team Member will contact you within 1-2 business days.
  </Step>
</Steps>