Skip to main content
If your Elite Truck order arrived damaged, follow these steps to resolve the issue quickly:
  • Refuse the shipment - If in stock, a replacement order will be shipped right away.
  • If delivered or accepted, and there is hidden damage, take photos - Capture clear images of the damaged item and packaging.
  • Fill out the form at https://elitetruck.com/pages/returns or call 855-919-2087. An Elite Team Member will contact you within 1-2 business days.
  • For immediate assistance, call 855-919-2087.