1
Check Your Surroundings
Look around your property, including your front door, porch, garage, side doors, or mailbox. Ask neighbors if the package was mistakenly delivered to them. If you live in an apartment or office building, check with the front desk or mailroom.
2
Verify the Shipping Address
Review your order confirmation to ensure the correct shipping address was provided.
3
Contact Us for Assistance
If you still have not received your order, contact us at https://elitetruck.com/pages/contact-us. We will work with you and the carrier to help resolve the issue as quickly as possible.
Sometimes, carriers hand off freight to third-party carriers for final delivery. This may cause tracking updates to appear as “delivered” before the package reaches you.