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A signature is only required for LTL (Less Than Truckload) freight shipments. Parcel shipments do not require a signature upon delivery.

Signature Requirements

  • LTL Freight Orders: A signature is required upon delivery to confirm receipt. The carrier will coordinate a delivery window.
  • Standard Parcel Shipments: No signature is required unless requested by the customer or specified by the carrier.

What to Expect for LTL Deliveries

  • The carrier will contact you to schedule a delivery time.
  • Someone must be present to sign and inspect the shipment.
  • If any damage is visible, note it on the delivery receipt before signing and contact us immediately.